Softech & Associates, Inc.
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Child Services Enforcement™
Automates child support processing
Softech's Child Services Enforcement solution leverages the IBM FileNet P8 Enterprise Content Management (ECM) platform for complete imaging, data storage, retrieval, reconciliation and reporting for documents related to child support cases.
The solution's advanced document recognition (ADR) capabilities automatically capture most of the information contained within the child support enforcement documents, so minimal data entry or correction is required. When ambiguities do exist users are guided through a step-by-step process for data entry correction and completion. Softech's Child Services Enforcement solution reduces the time associated with manual data entry processes and dramatically improves data integrity by eliminating manual, error-prone data entry and processing. With this solution, Health and Human Services agencies can gain visibility into day-to-day operations and trends occurring over time through case-related information that can be retrieved on demand. This enables them to provide case workers with more accurate information on assigned cases, receive payments from non-custodial parents more quickly, reduce errors that can lead to fraud and lower costs.
Child Services Enforcement™ Brochure
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